Cloud-Based Backup Takes Your Business To The Next Level

cloud-based-backup-technologies

Cloud-based backup technologies are now available for small businesses.

What’s the one thing small business owners worry about? Cost!  As a small business owner, you want to always keep the cost low. It is also for that reason that most folks, including you, want to keep the business small.

There’s just too much at stake in any kind of business expansion. However, there are small businesses that expand in the most conservative manner.

They try to get as many clients as they can handle but keep the overhead low. Hence, they’re almost working on a skeletal workforce.  They hire freelancers when the need arises. This is pretty common with advertising agencies nowadays.

With this kind of working condition, you need an IT structure that can support your business. The thought may send you worrying about the cost. After all anything that’s related to technology is cost.

Technology doesn’t come for free. Your computers and other office equipment have surely taken up a big chunk of your overhead cost. So it’s just bit logical that you should have to worry about the most appropriate IT infrastructure for your small business.

This Is What Your Small Business Needs

What your small business needs is cloud-based backup that can provide a reliable IT infrastructure for operations and everything else. This may sound like a very costly step for you.

You have heard of big companies with an IT infrastructure that can backup all their digital files. For a big company, that can be very easy to do because they can afford to set up numerous servers and various networks in and out of their office spaces.

With the kind of technology available these days, you can finally leverage your small business to have the same kind of opportunity as the big companies without having to spend so much.

While on your part, you’re struggling to even have a bigger working space for your workforce. So the thought of having cloud-based backup as reliable as what the big companies have sounds very remote to you.

With the kind of technology available these days, you can finally leverage your small business to have the same kind of opportunity as the big companies without having to spend so much.

Cloud-based backup services such as Carbonite have various business plans that work well with any small, medium, or big company for that matter. Carbonite gives you the same IT services as the huge companies but at a price you can afford. As a small business owner, this is something you should look into right away.

What It Does

The main function of all the Carbonite plans is to back up all digital files. Yes, Carbonite also has personal plans as well. However, you as a small business owner need cloud-based backup that’s structured more to your work place.

So aside from the automatic backup of the Carbonite business plans, you will have various options such as backing up unlimited number of workstations and servers.

In your case you will appreciate the Carbonite Pro Plan where you can back up all your workstations. The good part about this particular plan is that you can add unlimited number of workstations and not have to worry about any kind of additional charges.

Cloud-based backup such as Carbonite have various business plans that work well with any small, medium, or big company for that matter.

That’s just the start. With the Carbonite Pro Plan you can access all your employees’ files through a centralized cloud-based dashboard. This particular perk can spare you a lot of time.

You won’t have to require your team members to email you or even print out documents for you to look at. You can check all your team members’ files anytime of the day. This is also gives you a chance to audit their on time performance. You can do this by checking the progress of their work through the cloud-based dashboard as well.

This is the beauty of Carbonite. Since it backs up all the workstations automatically, you and your team members don’t need to even bother with anything else but being productive on the job. Not one of your team members will ever have to make any excuse not to get anything done on time.

A Carbonite business plan like the Pro Plan can really do wonders for your small business.

What You Get From It

You get more than enough productive time with any of the Carbonite business plans. More productive time means more business for you.

Another good thing you can get from Carbonite is the opportunity to work remotely. If you are very conservative with your overhead expenses and you don’t want to expand your work area, Carbonite Pro Plan gives you the opportunity to set up a workstation remotely outside your office space. By the way, you can make use of a Carbonite offer code to get significant discount for your business.

So if hiring freelancers is your option to enhance your workforce, you don’t have to worry about your confidential digital files. The Carbonite Pro Plan also backs up a remote workstation. This is a good way for you to monitor all your confidential files since you can always audit a remote workstation through your cloud-based dashboard.

The best thing about Carbonite Pro Plan is that you know all your confidential digital files are safe online.

Aside from the stringent encryption process it comes with, Carbonite backup experts at 95box.com says all Carbonite plans are HIPAA compliant . This is exactly what you need to avoid any kind of data breaches. Surely, this is the kind of feature only the big companies  can afford. Thanks to Carbonite, you can afford it now as well.

Cloud-based backup such as Carbonite is the best way to elevate your business to the next level. You won’t have to spend so much on your overhead.

Customer Relationship Management Software 101: Some Tips For Success

cloud-based-crm

Make your business more productive and efficient with clooud-based CRM.

If you know anything about Customer Relationship Management Software (CRM), you may already know that it is basically a SaaS or Software as a Service program. It is one software that covers and automates all the process involved in managing customers.

These processes include marketing and customer support, orders fulfillment, customer interaction, customer data management, and automated sales support. CRM software also helps businesses manage employees, vendors, and partners.

While CRM Software was only used in a large enterprise setting, today’s software can be scaled down to the size of any business.

Should Small Businesses Look Into CRM?

If you are like most small businesses, you are probably wondering to yourself what the benefits are to using Customer Relationship Management Software aside from automation of orders fulfillment. There are definitely other benefits.

For one, since most software are built with an analytics feature, you can gain some insights on who your customers are and how they behave. If you selling physical products that are shipped to a mailing address, you can get information on where you customers are coming from and which among your products are the best sellers, however, these are really just a few of the insights that you can gain from long-term use of a CRM software.

For one, since most software are built with an analytics feature, you can gain some insights on who your customers are and how they behave.

Aside from customer insights, you can streamline your process and avoid redundant jobs or avoid hiring for jobs that can be done by the software, thus saving you labor costs.

There are many brands of CRM Software out there. We did some research and found that the software brands that are considered the best in the industry include SalesForce, Insightly, Zoho. However, there are many, many more. If you want to know more about specific software brands, you can get more information by visiting their respective websites.

CRM Installation Options

For now, however, let’s talk about installation. CRM software can be installed on the company premises where the IT team manages and supervises it. It could also be accessed from a cloud-based service where you access it from a website. The company offering the software hosts it on its secure servers.

We said earlier that there are many CRM software brands. Because of their sheer number, most company executives tend to overthink which software they should use. And to that we say, choosing your software really depends on whether or not your team will actually use it. In general, the more sophisticated is, the less likely non-technical users will use it. Either that, or the team members will spend more time tinkering with the software than doing actual customer service work.

What to Look For in a CRM Package

That said, find  a software that your team, especially your salespeople will use quickly. Let your sales team do their work and sell to people. Don’t turn them into data entry specialists.

Aside from ease of use, another thing that you need to consider is shared information. Make sure that the software you use, shares information to all authorized users in your company. Replace your shared spreadsheet with an institutional knowledge base through the CRM software you are using. Spreadsheet can be deleted by a disgruntled employee, and this is NOT something you want to happen.

Aside from ease of use, another thing that you need to consider is shared information. Make sure that the software you use, shares information to all authorized users in your company.

Coordinate all the departments in your company and require them to record all customer interactions. This can be a customer lifesaver. When the customer service department records a complaint by a customer, your salesperson can check it and offer something that will make the customer feel good.

It will also prevent eager sales agents from selling to customers who have pending complaints about the company’s products. Of course, you need to discipline your sales team to actually check the customer’s records before calling.

Another feature that you should look for in a CRM software is email integration. It must work seamlessly with your email service provider, and when you customer provides his email address an entry should automatically be created in the system. This goes back to not letting your sales team become data entry workers.

Lastly, your CRM system should be accessible by your team from a tablet or smartphone. When a customer calls when a team member is on the road, that team member should be able to access the customer’s information from his phone or tablet.